Privacy Policy
Pulso Consult Last updated: 15 July 2026
1. Introduction
Pulso Consult (“Pulso Consult,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website (pulsoconsult.com), submit an enquiry, subscribe to our updates, or otherwise engage with us.
This Policy is issued in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA), the South African law governing the processing of personal information.
By using this website or submitting your information to us, you agree to the collection and use of information in accordance with this Policy.
2. Who We Are
Pulso Consult provides outsourced client account management and project management advisory services to businesses across mining, construction, IT, green energy, and public sector environments.
Responsible Party (as defined under POPIA): Pulso Consult Johannesburg, South Africa Email: info@pulsoconsult.com Tel: +27 78 423 0022
Information Officer: [Insert name/title — POPIA requires a designated Information Officer, typically the business owner or a senior representative, registered with the Information Regulator]
3. Personal Information We Collect
We collect personal information only where necessary, and only what is reasonably required for the purposes described in this Policy. This may include:
- Contact/enquiry form details: name, email address, phone number, company name, and any message content you submit.
- Newsletter subscription: your email address, when you opt in via our “Stay Connected” sign-up.
- Communications: information you provide when you email us, call us, or message us via LinkedIn.
- Website usage data: if analytics or cookies are enabled on this site (e.g. Google Analytics, Google Tag Manager), we may collect technical data such as IP address, browser type, device information, and pages visited. We will update this Policy and, where required, request your consent before activating such tools.
We do not knowingly collect special personal information (such as health, religious belief, or biometric data) or information relating to children through this website.
4. How We Collect Your Information
We collect personal information directly from you when you:
- Complete our contact or enquiry form
- Subscribe to our email updates
- Correspond with us via email, phone, or LinkedIn
- Schedule a call or consultation with us
5. Purpose of Processing
We process your personal information for the following purposes:
- To respond to your enquiries and requests for information
- To provide, discuss, and deliver our consulting and project management services
- To send you updates, insights, and marketing communications, where you have opted in
- To maintain business records and manage our client relationships
- To comply with legal, accounting, or regulatory obligations
- To improve our website and services
6. Lawful Basis for Processing
We process your personal information on one or more of the following grounds, as required by POPIA:
- Consent — where you have voluntarily provided your information (e.g. newsletter sign-up)
- Contract performance — where processing is necessary to engage with you regarding our services
- Legitimate interest — where processing is necessary for our legitimate business interests, provided this does not override your rights
- Legal obligation — where processing is required to comply with the law
7. Sharing of Personal Information
We do not sell or rent your personal information. We may share your information with:
- Service providers who support our operations (e.g. website hosting, email marketing platforms, CRM tools), under contractual obligations to protect your data
- Professional advisors (e.g. legal, accounting) where necessary
- Regulatory or law enforcement authorities, where required by law
Any third party who processes personal information on our behalf does so only under our instruction and in accordance with POPIA.
8. Cross-Border Transfers
Some of our service providers (such as hosting or email platforms) may store or process data outside South Africa. Where this occurs, we take reasonable steps to ensure such recipients are subject to laws, contractual terms, or codes of conduct that provide an adequate level of protection substantially similar to POPIA.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law (e.g. tax and accounting record-keeping obligations). Once no longer needed, information is securely deleted or anonymised.
10. Security Measures
We implement reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, or destruction, appropriate to the nature of the information held.
11. Cookies and Tracking Technologies
At present, this website may use limited cookies necessary for basic functionality. Should we implement analytics or advertising cookies (such as Google Analytics, Google Tag Manager, or Meta/Google Ads pixels) in future, we will update this Policy accordingly and, where required, present a cookie consent mechanism allowing you to accept or decline non-essential cookies.
12. Your Rights Under POPIA
As a data subject, you have the right to:
- Be informed that your personal information is being collected
- Access the personal information we hold about you
- Request correction or updating of inaccurate, incomplete, or outdated information
- Request deletion or destruction of your personal information, subject to legal retention requirements
- Object to the processing of your personal information, including for direct marketing purposes
- Withdraw consent at any time, where processing is based on consent (e.g. unsubscribing from our newsletter)
- Lodge a complaint with the Information Regulator if you believe your information has been processed unlawfully
To exercise any of these rights, please contact us at info@pulsoconsult.com.
13. Complaints to the Information Regulator
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with South Africa’s Information Regulator:
The Information Regulator (South Africa) Email: complaints.IR@justice.gov.za Website: www.justice.gov.za/inforeg/
14. Children’s Privacy
Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.
15. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Pulso Consult Email: info@pulsoconsult.com Tel: +27 78 423 0022 LinkedIn: linkedin.com/company/pulso-consult